What’s at stake? Stakeholder engagement and community consultation—what is it and how to get it right
The terms community consultation and stakeholder engagement can seem, to those on the periphery of the corporate communication space, to be interchangeable terms. They are similar, and yet quite different.
Crisis management of cybersecurity issues
At Elevate, we have dedicated specialists for crisis communication, issues management and the stakeholder engagement and community consultation work that flows from dealing with any corporate crisis.
Five steps of crisis management
When a crisis comes knocking, how you respond is important for your ongoing reputation and business standing. Elevate is well skilled in how to manage a crisis situation.
What you can learn from bad crisis management
No-one ever expects a crisis will come knocking on their door—maybe that’s wishful thinking. Either way, crises happen and companies, just like yours, are affected.
Applying the ‘Prepper Mindset’ to issues management
When an issue becomes a crisis for a business, the initial responses are often reactive. Plan before an issue breaks to make sure your business is well equipped.
Issues management
Success looks different to everyone – it is one of those widely accepted truths. And it isn’t limited to individuals.
The four R’s of managing a crisis
Not all crises can be predicted, but understanding the difference between an issue and a crisis, and contemplating all the possible risks can help ensure you’re well prepared.
How not to respond to an online review
Something that most people might think is trivial can quickly escalate into a potentially reputation shredding online spectacle. Learn to deal with negative feedback effectively.
Communicating during the COVID-19 crisis
Here’s what businesses should be considering when communicating with customers, staff, suppliers and communities during this period of uncertainty.
Why every business should do media training
It is getting harder to achieve cut through in today’s shrinking media market. The news cycle moves quickly and attention spans are getting shorter. That’s why media training is important.
