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Issues and
crisis management

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Elevate Arrows

We understand that bad things happen to good companies and unfortunately, negative publicity can eliminate years of profiling and establishment of your brand. Being prepared for unforeseen issues can help to ensure they do not escalate into a crisis.

WHAT WE DO

Looking for issues & crisis management services? Talk to us about:

Issues and
crisis strategy

Develop comprehensive issues and crisis communication plans that provide your organisation with the tools to manage scenarios as they occur. Planning is the most important phase of crisis preparedness. This is where you need to spend the most time – it pays off in the long run.

Crisis
simulation

Ensure your team know how to handle a crisis by simulating a real-time scenario. Stress test your processes. Where are you vulnerable? Where are the gaps in your planning, protocols, and training? What is your capacity to respond should the worst happen? Here’s your opportunity to find out.

Media
training

Facing the cameras can be daunting at the best of times. It’s infinitely more difficult during a crisis when emotions are running high. Prepare your spokesperson to keep their cool and convey the facts to the media.

24/7 1800 number
and support

Trouble rarely strikes during office hours. A crisis has broken, and you must respond. Provide your business with a 24/7 hotline for crisis support.

Media and digital media
monitoring and analysis

Once the immediate crisis has passed the really hard work begins. Start rebuilding your reputation and making amends, keeping stakeholders informed, and demonstrating what you have learned from the crisis.

If this resonates with you and you'd like to work with us, get in touch.

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If you’re looking for the ultimate partner to protect your brand, get in touch with our team.

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